display went dark and I can see it only by flashlight!

Hoda
Hoda Member Posts: 1 New User
edited September 2023 in Aspire Laptops

Today, I left my laptop to be charged and after a few hours I saw the screen went dark, I thought it was hibernated or dimmed but surprisingly, The screen was completely black! I tried resetting the battery, pressing and holding buttons but nothing helped. The screen is dark and I can see it only by flashlight!! I can connect it by HDMI cable to another monitor. could someone offer help?

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,008 Trailblazer

    Try pressing the Screen lock button F6. Try to boot to BIOS with F2, if that also does not work but with your external monitor it is working OK, it may be a broken panel cable/plug. In that case I recommend bringing the laptop to Acer Services in your country.