Aspire 3 stuck on "please wait while we install system update"

I bought an aspire 3 recently. After using it yesterday, I updated it before shutting down, but then, something happened. An icon of battery low was displayed on the screen (see the first picture). I can't do anything about it so I searched for the same issue here in the website. I saw a direction and followed it, but then, something else happened. It got stuck on the logo of the acer with a subtext saying "please wait while we install system update" (see the second photo). Hours have passed but it's still stuck in the same phase. Do anyone knows what to do? I already tried draining it's battery, charged it, then opened it after a while but it didn't work. It just came back to the low battery icon.Please help me.

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Lara_mae

Here's the

Lara_mae

Update: it's all okay

Puraw

https://community.acer.com/en/discussion/comment/1225950#Comment_1225950

That second screen makes all the difference. glad you showed us that.😉

abreujoao

Good evening, how are you? what was done to adjust the notebook, that is, was something done or did you really just wait? I'm desperate because of this. I'm waiting

emeraldpark7

hello lara . may i ask what did you do to your laptop ? i got a same problem ..

Puraw

Probably nothing, just wait and don't system abort or disconnect power, may take all night to finish.

Sangeet7

Same here I'm also getting this problem to my Acer aspire 3 laptop please help me!

gelgel

I'm now also getting the same problem to my acer aspire 3, please help! what to do huhu

dar2121

It was stuck on the same screen as yours and the fan is spinning fast. What should i do? Its been hours already.

CzarinaJane

Hi! May i know what did you do?

https://community.acer.com/en/discussion/comment/1225950#Comment_1225950

CzarinaJane

https://community.acer.com/en/discussion/comment/1254321#Comment_1254321

Update: Managed to 'fix' it.

So i have read posts of similar events and some suggested changing pieces, some did codings or whatever, both of which i lack knowledge so I cant risk it.

The screen freezed on the same display posted by the author, and i cant even have it shut down. So after waiting for hours, i disconnected the AC and waited. The screen shut down (perhaps due to the battery running low) and i connected it again with the AC. I let it charge for a bit and opened it.

As expected, i was directed with the same display, froze again. But this time, i was able to shut it down by simply pressing the power button for 10 or more seconds. I did that for 2 more times: opening then shutting down if it freezes. Fortunately, after series of attempts the loading finished, updating loop begun, and yey!! It is fixed. [Yeah, there will be some sort of loop which made me worried again, but i trusted the process this time and did nothing]

For future people who will encounter this problem, as a summary: just try to open and close it repeatedly until it does not freezes anymore. if the device wont shut down by pressing the powwer button, let the battery drain lol (not sure if this is even healthy, but hey it worked).

Disclaimer: I AM NOWHERE NEAR TO A TECH EXPERT. JUST A DESPERATE AND FRUSTRATED USER.

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