My screen went black after sleep mode and wont turn back on (Spin SP513-54N)

brandonw
brandonw Member Posts: 2 New User

I've seen similar posts on here with this issue but I couldn't find any with a solution, so, sorry for asking the question again.

My laptop went into sleep mode, when I turned it back on the screen stayed black. Everything besides the screen is working, I have a second monitor and it lights up and works, the laptops keyboard, touchpad, and all the buttons still work. Even the touchscreen still works, just wherever I touch is shown on the secodary display. If I go into detect displays my laptops monitor doesn't appear.

The main fix I keep seeing is just to restart the laptop, I have done that. I've turned it off completely and allowed it to do a cold boot and still nothing.

Answers

  • billsey
    billsey ACE Posts: 34,932 Trailblazer

    Try Fn-F6 or F6 alone depending on function key mode. That's a toggle for the internal screen.

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  • brandonw
    brandonw Member Posts: 2 New User

    do you mean during the boot process? I've tried both and nothing, can't get it to give me the BIOS mennu

    Should also note, I had the screen blackout once before last week, all i did was restart it and it worked

  • billsey
    billsey ACE Posts: 34,932 Trailblazer
    edited August 2023

    No, the screen toggle keys work within Windows. You typically use it when using an external screen…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.