Acer 514-54 How long does a Reset while Keeping the files take?

Chienpei
Chienpei Member Posts: 4 New User
edited August 2023 in Aspire Laptops

I have a Acer 514-54 installed with Windows 7 Home Premium. After I performed a reset while keeping the files, the system seems to be stuck at installation of Nooks, and it has run for 7-8 weeks, and still has not finished the installation of the software. Is there something wrong?

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,010 Trailblazer
    edited August 2023

    @Chienpei

    The a514-54 laptop is a Windows11 machine. Check your model number. If you meant W11, reboot and clean install Windows 11 with a USB flash drive: https://www.elevenforum.com/t/clean-install-windows-11.99/

  • StevenGen
    StevenGen ACE Posts: 12,027 Trailblazer
    edited August 2023

    If your reset has run for 7-8 weeks (which is an incredibly long and unbelievable period of time😇) it means that there is something wrong with your Win-7 OS, remember that the Aspire A514-54 is not designed for Win-7, well it can run Win-7 but you need to have all the appropriate and proper drivers to run this old OS on this laptop. Whatever drivers you have installed to run Win-7 OS on this laptop must be corrupted and that is why its not resetting and working.

    First stop this laptops marathon reset by pressing the power button key until the laptop turns off completely. If you have valuable data that you need to keep then take the boot drive with your valuable data out and don’t use that drive again, as you will delete and damage you valuable data on it. Then you need to get a professional data recovery tech to recover all your data. Afterwards never install Win-7 on this laptop again, as that is why you had this problem with the Win-7 OS and install Win-11 on this laptop.

  • Chienpei
    Chienpei Member Posts: 4 New User

    Sorry, the model number is an old one, Acer 5750-6866. The product registration may not have identified the product correctly. The computer is installed with Windows 7 Home Premium.