Unable to complete installation in my acer unit. Error: Create Acer ID but i already have

Andreas018332

I can't click 'next' when reinstalling the windows 10 at page "Create your acer id and register your device" but i'm already regist my device

[Edited the thread to add issue detail]

Alejandro_AC

Hi @Andreas018332 did you try to put only your associated email?

Thank you.
All the best.

Andreas018332

Like this, i put my microsoft

Alejandro_AC

Do not register from Windows, try from the following address:

https://www.acer.com/us-en/account/sign-in?RedirectUrl=/us-en/account/my-profile

Thank you.
All the best.

Andreas018332

Still can't

Alejandro_AC

But can you log in to the page?

Thank you.
All the best.