A514-52 Wakes up to the BIOS screen, kB doesn't work, so I cannot navigate the BIOS settings.

utsbrodie
utsbrodie Member Posts: 2 New User
edited August 2023 in Aspire Laptops

..and then the kB doesn't work, so I cannot navigate the BIOS settings. The only key working is the Power button (part of the KB), which is the only way I can shut it down.

If I hold down any key while powering up, the OS will start (Windows in this case), but again no KB. I can navigate around Windows by activating the onscreen KB at the logon screen (painful, I know). External KB also doesn't work, although it makes a sound when plugged in.

It looks like a faulty KB, but the keys work while powering up. Which is why I am reluctant to replace the KB.

With the HD out, I can boot to Linux Mint, but without a KB, cannot press Enter to start it. So, it is definitely not a Windows Issue.

I have updated the BIOS to 1.04 (via Windows and onscreen KB).

I am out of ideas - do you have any?

[Edited the thread to add issue  detail]


Answers

  • utsbrodie
    utsbrodie Member Posts: 2 New User

    "the kB doesn't work, so I cannot navigate the BIOS settings"

    No, the KB does not work on the BIOS screen