Hi, I have had to remove the bios battery to clear the UEFI device files. Now it does not recognise the Windows install. How do I repair/update the #keys. There does not seem to be any options in the bios and removing secure boot does not help. All drives seem to be locked out from view although the bios sees them. I tried upgrading the bios from R01-A1 to Ro1-A2 which did allow me to see the drive and boot until the bios set the defaults and corrected an CRC check error. It then locked down and said install a boot device.
I think I need to get to a EFI shell but nothing is offered in the bios settings. and your instructions in the documents do not seem to work. There is no CSM setting or ability to manipulate the NVRAM settings. How can I correct the problem and get the machine to accept a Linux mint USB (with EFI) so it can see a new drive and load an OS.
I have tried to ring your support and email you but my serial number is not accepted despite having registered the product on-line Serial number = DTB6VEK0041XXX part number DT.B6VEK.004
Pete.
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