my X1529HK Where can I find Acer Splash Downloader?

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Superbaldy
Superbaldy Member Posts: 2 New User
edited August 2023 in Projectors

I did not get a CD with my X1529HK and would like to find Acer Splash Downloader. The user guide provides no help and I'v seraching the web high and low. Pleas help.

[Edited the thread to add model name to the title]

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  • Commodore_1995#
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    Perhaps moderator @Acer-Ingrid can find this program.

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  • Ingrid-Acer
    Ingrid-Acer Administrator Posts: 3,308 Community Administrator
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    Hello Superbaldy,

    Thank you for your participation in the Acer Community. I apologize for the difficulties while attempting to download the Splash Downloader. I would like to clarify that the Acer Community is not a direct portal to Customer Service. The Acer forum discussions were established as a peer-to-peer community where Acer users assist each other.

    While we may not be able to directly address your concern, I have escalated your request. Please allow some time for the responsible team to make the file available.

    Best Regards,

    Acer-Ingrid

  • Superbaldy
    Superbaldy Member Posts: 2 New User
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    Thank you. I just thought there was a link I missed somewhere. Getting the file would be fantastic.

  • Ingrid-Acer
    Ingrid-Acer Administrator Posts: 3,308 Community Administrator
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    Hello Superbaldy,

    The application is now available in the product's page under the tab "application": https://www.acer.com/us-en/support/product-support/X1529HK/downloads?suggest=X1529HK;0

    Best regards,

    Acer-Ingrid