Cant change refresh rate on acer nitro 5 an515 54

Scork
Scork Member Posts: 2 New User

as the title says, im not able to change my refresh rate. Its using my igpu and i cant change the refresh rate from 60.003hz. I tried to use nvidia control panel, but it only shows 3d settings. I have tried to disable my igpu and it didn't work.

im running windows 11 and the gpu is a 1650

Answers

  • Hi @Scork the refresh rate depends first of all on the graphics drivers, these must allow higher frequencies, did you ever have frequencies higher than 60Hz?

    What version of the graphics card driver do you have?

    What version of Windows do you have installed? Although your computer is compatible with Windows 11, at the moment, Acer does not have the drivers for Windows 11 available, in this case, if you can try to install, if you have not already done so, install the drivers from the manufacturer NVidia:

    I understand that your graphics card is a GTX 1650, is this information correct?

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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  • Scork
    Scork Member Posts: 2 New User

    Hi @Alejandro_AC, Yes its a GTX 1650 and i did download the drivers before and it didnt work. As for if the frequencies was higher than 60hz before, i dont really know as i bought this laptop for school and gaming when im not home. Im currently using windows 11 22H2, but im thinking of going back to windows 10 soon.

  • In that case it's likely that your card and/or driver doesn't support higher frequencies, but I don't think it's a Windows 11 driver issue, but I may be wrong.

    Thank you.
    All the best.

    • Un saludo / All the best
    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)