PH315-54 PLEASE HELP (black screen after windows boot manager)

PREDAT0R111
PREDAT0R111 Member Posts: 3 New User
edited August 2023 in Predator Laptops

hi everyone good day! Please help!

i have a predator helios PH315-54

SO i recently reformatted my laptop and after the windows boot manager, it turns to black screen i thought it was just the boot process but it took a long [content removed] time so i restarted it and when i try to do the windows boot manager again its the same black screen with a white dash line on the upper left. (See attached image)


What I've tried so far:

— pressing the power button for 9 sec.

— load setup defaults from BIOS

— disabled (secure boot)


PLS HELP I HAVE TO DO A COMMISSIONS DUE TODAY PLSPLS PLS

[Edited the thread to hide sensitive information and to add model name]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,030 Trailblazer

    The reason it cannot boot to Windows is because of a rogue driver in the Windows OS Loader or issues with Windows NT OS Kernel. Try to boot to Safe Mode. Abort the BSOD by pressing the Power Button 5 seconds, and boot again, as soon as you see the Acer or Predator logo press Alt+F10, that blue menu you see should include a Restart with an option (F4) for Safe Mode. If that Restart option is not there you can try the "Reset this PC without losing your files" option or boot with the Windows Recovery USB flash drive that you can make on another PC with the same Windows version. Boot with the recovery USB flash drive procedure is posted on this forum or Google it.