AFTER THE UPDATE I AM UNABLE TO USE THE BLUETOOTH AS THE BACK LABEL SHOWS ITS AR5BBU22

ADNANKHALEEL
ADNANKHALEEL Member Posts: 1 Newbie

HI

MY LAPTOPS OFFICIAL VERSION WAS WINDOWS 7 BUT I UPGRADED IT TO WINDOWS 10 PRO BUT AFTER THE UPDATE I AM UNABLE TO USE THE BLUETOOTH AS THE BACK LABEL SHOWS ITS AR5BBU22 AND I HAVE EVEN TIED TO CHECK THE DRIVERS ONLINE BUT THE BLUETOOTH DOENT SHOWS AND I AM NOT ABLE TO DOWNLOAD THE DRIVERS ALSO AS IT SHOWS NO BLUBLUETOOTH COMPACTABILITY FOUND CAN U PLZ HELP ME REGARDING THIS THANK YOU

[Edited the thread to add issue detail]

FAQ & Answers

  • StevenGen
    StevenGen ACE Posts: 7,858 Pathfinder

    Try the Atheros AR5B22 Ethernet/WiFi/Bluetooth card driver and see if that works with the AR5BBU22 and with your Win-10 Pro OS as the AR5BBU22 card is not listed anywhere.

  • billsey
    billsey ACE Posts: 29,225 Trailblazer

    Without knowing what computer you have it is going to be difficult to give more suggestions. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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