Acer Aspire 3 A314-32-C4H0 Ram Upgrade - Black screen

Tabz0119
Tabz0119 Member Posts: 3 New User
edited August 2023 in Aspire Laptops

I have Acer Aspire 3 A314-32-C4H0 and I bought a crucial 4gb 2400mhz SODIMM. The problem is after installing the ram at the ram slot when I turned on the laptop it has no display, absolutely no writings no boot as in zero. So i turned it on and off and several times of doing it there's something pop up but shows different error code. So there's a startup settings F8 and i click it but still same problem appears on the screen. So what i have to do.

[Edited the thread to add model name to the title]


Answers

  • Puraw
    Puraw ACE, Member Posts: 13,013 Trailblazer

    Remove that 4GB DDR4 module and try to boot, if it boots normally you need to buy a 4GB DDR4 PC4-19200 2400MHz Non-ECC SODIMM module that is exactly the same CL, rank and brand as soldered on the motherboard. Run CPU-Z to find the part number or run WMIC in the command prompt: wmic memorychip list full

    Google that part number and buy the same module, make sure you get the correct CL (timing).

  • Hello! Can you tell me the ram memory model you bought and the bios version?

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