Aspire V13 i7 Missing bluetooth function Can someone advise?

Roger56Moh
Roger56Moh Member Posts: 7 New User
edited August 2023 in Aspire Laptops

I have a Aspire V13 i7 laptop, but I just cannot get the bluetooth to function in this laptop of mine. Can someone advise?

[Edited the thread to add model name to the title and add issue detail]

Answers

  • Roger56Moh
    Roger56Moh Member Posts: 7 New User

    Thanks, Mr_khan. Yes my processor is a Intel i7 running on windows 11. Will the download of INTEL DSA affect other drivers? I am satisfied with all the other functions except for the bluetooth toggle that is missing.

  • Roger56Moh
    Roger56Moh Member Posts: 7 New User

    I have installed and run Intel DSA. It scan and detected that there was no bluetooth driver, so I then download the bluetooth driver for windows 11 and try to install it but it came back with "The software package cannot be installed on your system". No other reason, explanation or option is given for me to further resolve the situation.

    Any other suggestions Mr_Khan or anyone else who may have the same problem as I have?

    Thank you.

  • Roger56Moh
    Roger56Moh Member Posts: 7 New User

    My Aspire has a Core i7 64 bit proccessor running on Windows 11 Home and on the back of the computer a sticker said that the unit included a bluetooth module. On my setting there is a bluetooth & devices section but there is no bluetooth turn/off toggle when the computer is on. I have tried downloading Intel bluetooth driver for windows 11 but was told the software is unable to be installed.

    Any suggestions?

    Thank you.

  • Roger56Moh
    Roger56Moh Member Posts: 7 New User

    The model is Aspire V3-371.

    Looking forward to any recommendations to resolve the matter.

    Thank you.