Drivers for legacy systems I am unable to download drivers for unsupported from the Acer site

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RandyLahey
RandyLahey Member Posts: 3 New User
edited August 2023 in Legacy Desktops

I am unable to download drivers for unsupported systems from the Acer support site.

I enter a valid serial number or SNID and get Serial Number or SNID not found.

Whenever I call, they just defer me to AnswerBy. Unless AnswerBy provides these drivers, then I see little point in opting into any of their plans.

I know what to do and how to do it, I don't need assistance from AnswerBy, I just need a driver.

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 8,596 Trailblazer
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    Tell us your full PC model number and year of purchase, maybe we can help you. Also consider migrating to a Windows11 machine, the problem with Legacy systems is driver support, with any brand PC.

  • RandyLahey
    RandyLahey Member Posts: 3 New User
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    Veriton X4620, believe me they're ready for a refresh cycle.

  • billsey
    billsey ACE Posts: 31,779 Trailblazer
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    Yes, they stopped doing new drivers for the Veriton X4620 sometime after the ones for Windows 8/8.1. You will have to look on third party sites for drivers that have been archived.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • RandyLahey
    RandyLahey Member Posts: 3 New User
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    Thank you both for your information