Acer Nitro 5 An515-54 Having problems can anyone help?

panthony1738
panthony1738 Member Posts: 1 New User
edited August 2023 in Nitro Gaming

Hey im having a serious issue which has stressed me out a lot. On my Acer Nitro 5 An515-54 nothing is turning on i went on here to search for help, people have said to take out the battery and put it back in, I have did that and right after no power indicator turned on no lights or nothing. My warranty ran out i dont know what to do. This is the first time happening and im trying to go on my laptop to work on work someone help my laptop is like cold dead.

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,712 Trailblazer
    edited August 2023
    https://community.acer.com/en/discussion/689544/having-problems-can-anyone-help

    You need to do a few other things after disconnecting the battery cable from the motherboard. take the battery out again, locate the rounded CMOS capsule under the battery right hand side, take out the coin battery and shorten the +/- contacts inside the CMOS capsule for a second with a bended paperclip. put the coin battery back in with the + sign up and close the CMOS capsule, locate the DDR4 RAM modules and verify that they are fully inserted in the slots, reseat the DDR4 modules if in doubt. Press the power button on the keyboard for a full minute (don't toggle) and close the laptop without battery, plugin the adapter and boot to see if it will start without battery. If boot OK, reconnect the battery and boot with adapter and battery. If no boot you have a bad battery, if none of this helps, bring the laptop to Acer Services in your country.

  • StevenGen
    StevenGen ACE Posts: 12,826 Trailblazer
    edited August 2023
    https://community.acer.com/en/discussion/689544/having-problems-can-anyone-help

    Try this first:

    image.png

    Then if its still "Cold Dead" 😂wow your laptop must be a human🤣, sorry all joking aside, you did the Hard Reset wrongly, you need to remove the eleven (11) screws securing the lower case off, take the main battery out, disconnect the RTC/BIOS battery and short its +&- pins mainboard plug where the red circle is below in the image, this reset the CMOS.

    image.png

    After take the ram out and leave your laptop like that for 30 min, then reconnect all components (if you have 2x ram modules only connect 1x ram module as faulty ram can stop your laptop booting also) as this hard reset will reset a frozen Super IO, bios and chipset chips if that is what has happened to your laptop to not boot.

    If this doesn't boot your laptop, then you have other internal power circuitry issues that no resets or magic button will fix or you can fix and you need to either send you laptop to Acer Support or take your laptop to a local and experienced compute repair shop in your area.

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