Acer Nitro 5 AN515-55-73GS SSD Upgrade Help - I need an upgrade kit from Acer.

Randy_B15
Randy_B15 Member Posts: 2 New User
edited August 2023 in Nitro Gaming

I recently purchased a Samsung Evo 870 1 TB SSD I was hoping to use to upgrade the storage capacity of my Acer 5 laptop (model AN515-55-73GS) but after looking around on here for installation instructions, I've since come to realize I need an upgrade kit from Acer. The problem is that when I go to fill out the form to request the kit, I get the error "Part number NH.Q7JAA.004 is not valid for this form." and my laptop is outside of warranty so nobody will talk to me from Acer, and their third-party out of warranty support wants to charge me $80 before they'll talk to me for what should be a simple support query that Acer should help me with. Is there any way I can get in touch with someone from Acer to get the kit or are there other ways to get the kit or should I just return the SSD? Any help I can get would be greatly appreciated thanks!

[Edited the thread to add model name to the title and add issue detail]

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