Predator PHN16-71 cursor lagging and got beeping sound when I move the cursor

Norman_Tan22
Norman_Tan22 Member Posts: 3 New User
edited August 2023 in Predator Laptops

Recently I just bought Predator PHN16-71, Window 11, RTX4060, I7-13700HX, not sure why when I was watching a video, the cursor start lagging and got a lot of beeping sound (as I move the cursor then the beeping sound appeared). As a result, the laptop was freezing and I have to restart the laptop.

[Edited the thread to add model name to the title]

Answers

  • Hello! Does this issue occur when using the touchpad or an external mouse? Have you checked to see if your computer is overheating?

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  • Norman_Tan22
    Norman_Tan22 Member Posts: 3 New User

    Hi, yes I was using an external mouse, however, I was unable to open the task manager to view what was happening cause the laptop was freezing after a while.

    Probably not overheating issue as I didn't launch game apps or have any heavy loading stuff to do during that time. In addition, I have checked the event viewer but I got no clue as only an unexpected shutdown critical messages came out.

  • Does this problem occur constantly or did it just happen once?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Norman_Tan22
    Norman_Tan22 Member Posts: 3 New User

    It happens once only, I think probably I was running window defender at the same time, so the window defender takes a lot of usage. This scenario happens again (but browser window lagging).