acer VX 15 Wifi not working& laptop drop and it's not showing the wifi

Parasdfff
Parasdfff Member Posts: 2 New User
edited August 2023 in Aspire Laptops

So I have a acer VX 15 so the wifi was working fine but suddenly one day the range of the wifi in laptop drop and it's not showing the wifi I use, it only connect to the wifi when I sit besides it, does anyone kwon what should I do?

[Edited the thread to add model name to the title and add issue detail]

Answers

  • Parasdfff
    Parasdfff Member Posts: 2 New User

    Already done but not working

  • MarS12
    MarS12 Member Posts: 2 New User

    Hi, have the same issue. After last windows Update I lost all drivers for Wifi and Bluetooth as well. Not possible to install them both as the system does not recognize wireless network card anymore. So it's not visible neither in Services nor Settings.

  • Hi @MarS12 you have an answer in your other thread, please continue the conversation there.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Hi @Parasdfff is your network 2.5Ghz or 5Ghz? If you have both, does it happen with both?

    If you try to connect with another device, a phone for example, can you connect?

    The problem may not be the equipment but the router, please try to restart the router.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)