after installing window 11 in my laptop predator PH315-51 audio stuttering started, what to do ??

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aksiwach
aksiwach Member Posts: 7

Tinkerer

edited August 2023 in Windows 11

audio distortion and stuttering continues increasing what to do ??

[Edited the thread to add model name to the title]

Answers

  • eGomes
    eGomes Member Posts: 3,013 Guru
    edited August 2023
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    Welcome @aksiwach!

    Please,

    Let us know the model (full description) of your laptop.

  • aksiwach
    aksiwach Member Posts: 7

    Tinkerer

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    predator PH315-51

  • eGomes
    eGomes Member Posts: 3,013 Guru
    edited August 2023
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    @aksiwach wrote:

    "i have predator helios 300 and audio distortion and stutterting is terrible
    please help
    i have already tried reinstalling the audio driver and disabling the audio enhancements but that doesn't help abit.

    there is one more issue when i connect the bluetooth buds if i use one at a time it works fine but as soon as i try to use both of them it starts missing audio after at interval of about 20-25 second
    help me in this one too"

    Thanks for info! With your bluetooth Buds connected, press the Win + R keys (Run), type: dxdiag, wait for the tool to complete the initial check (green indicator bar), then click the "Save info..." button and then attach the DxDiag.txt file here, using the "Upload file" button (see clips icon just below).

  • aksiwach
    aksiwach Member Posts: 7

    Tinkerer

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    yeah intel processor

  • aksiwach
    aksiwach Member Posts: 7

    Tinkerer

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    i have updated driver but it's still stuttering

  • aksiwach
    aksiwach Member Posts: 7

    Tinkerer

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  • billsey
    billsey ACE Posts: 31,979 Trailblazer
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    Does it happen no matter what device is making the sound? Try internal speakers, a plugged in headset or headphone and a Bluetooth option…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • eGomes
    eGomes Member Posts: 3,013 Guru
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    Also search for available software updates (over FOTA) for your earbuds device.

  • aksiwach
    aksiwach Member Posts: 7

    Tinkerer

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    distortion is the main issue man please help me with that

    i think i should try going for their support centers