acer nitro 5 AN515-58 fan running even after the lid is close

bought acer nitro 5 AN515-58 month ago… when i close a lid its suppose to go to sleep and when open, its suppose to resume and display on.. but when i try open the lid. display is off only laptop keyboard turns on … tried everything ,ctrl+winlogo+shift+b

i had installed win 11 before i thought that win 11 wasn't stable or might be missing something that might have cause this lid close running fan issue

power sub option was missing in win 11 advance power option tried eveything enabling the sub menus power lid function was still having isuue

and even fresh reinstalled win10 from win 11.. still the same problem even in windows 10 theres an issue.. might i be missing something?

i have watched and searched everything on internet youtube videos .non resolves the issue

anyone knows what wrong?

would really appreciate for some help thank you

[Edited the thread to add model name]

Accepted answers

All comments

Puraw

https://community.acer.com/en/discussion/689097/acer-nitro-5-fan-running-even-after-the-lid-is-close

Most fans keep running for a while after shutdown to cool down the GPU-CPU. You have to reset the Power Plan in Windows11:
https://www.elevenforum.com/t/reset-and-restore-power-plan-settings-to-default-in-windows-11.10322/
Check "Change what closing the lid does" in Power Plan and set that to "Sleep" also disable the Fast startup and Hibernate options..

Angelstrumpet

after lots of attempts followed as you have mentioned above ..still didn't resolve the issue…

found few diagnostic procedure from this link which i got from this official Microsoft link https://answers.microsoft.com/en-us/windows/forum/all/laptop-power-button-doesnt-go-into-sleep-mode/c4add729-2a74-48d1-af45-f261020f5593 where i found this link in the thread https://www.makeuseof.com/tag/fix-windows-10-sleep-mode/ here one method shows cmd command "powercfg -devicequery wake_armed" this helped to track what might have caused waking the system just my assumption xD and after i pasted the command..the result showed thunderbot and attached device with it mouse and keyboard

.but finally found out that extension thunderbolt usb hub was the culprit behind all the problem with sleep issue… lid close still fan runs after few sec and when lid open no display just fan runs and keyboard lits up. Only restart was the solution…i thought problem was with win 11 but it wasnt…

i tried to disable "allow device to wake up" in the power management function of thunderbolt in device manager… still wasn't working

i dont know i might be wrong but the extension thunderbolt usb hub might have been triggering to keep wakeup the system while lid is closed…

now i think i might have found a solution.. itried closing lid several times without thunderbolt usb hub ..everything was working fine. And problem persists again when its attached to thunderbolt connection.

i hope this might work for others as well

thanks for the reply and trying to solve my prob.

and i hope and believe that acer developer team would look into this matter to resolve these issues

Commodore_1995#

Are there any external keyboards or mice connected to the usb ports. Some devices can prevent the computer from waking up. Also, update your video card drivers.