Aspire A315-58 Keyboard only typing numbers on local log in page

Nain
Nain Member Posts: 8 New User
edited July 2023 in Aspire Laptops

Hi Can anyone help.

I have managed with the help of this community via a previous post to get my Acer laptop keyboard typing number and letters once I am logged in but the problem now is that unless I am logged in my keyboard does not work properly. If I log out and the local log in screen comes up it will only allow me to type numbers. I managed to change my local log in to all numbers so can get into the laptop but do not understand why the keyboard will not type letters on the local log in screen page on my laptop.

I tried getting rid of local log in and logging straight into microsoft but it did not work and any log in seems to resort to the keyboard only typing numbers.

I have uninstalled keyboard drivers and rebooted and also followed instructions for fn and F11 keys but still only typing numbers. Once I am logged in the keyboard types works normally.

Would someone be able to help let me know what to do to fix it.

Laptop is Aspire A315-58 NXAT0EK002XXXX XXXX

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Answers

  • I think you have to be able to acquire an external usb keyboard, for some reasons:
    a) if it is a software problem, then the problem will also occur on the external keyboard. In this case I would advise reinstalling windows.
    b) if the problem does not occur with an external keyboard, then there may be something wrong with the laptop's keyboard. In this case, I would try to disconnect the lithium battery and the keyboard from the motherboard, to see if it solves the problem:

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  • Nain
    Nain Member Posts: 8 New User

    Thanks for the advice. Will get external keyboard and follow your advice.