aspire 5 new laptop not charging

DDazzler
DDazzler Member Posts: 1 New User
edited July 2023 in Aspire Laptops

Hello, bit stupid here I know, just received my acer aspire 5. I literally set it it up with out fully charging it , I see now I should've. Its not charging

[Edited the thread to add model name and issue detail]

Answers

  • Hi! What is the exact model? Example A315-55-5990.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Bresson
    Bresson Member Posts: 1 New User

    You can charge your laptop at any time with no worries.☺️

  • Puraw
    Puraw ACE, Member Posts: 13,018 Trailblazer

    Reset the battery inserting a pin in the pinhole at the back of your laptop as described on many threads here. Boot to BIOS with F2 and Reset BIOS by pressing F9 in BIOS and exit BIOS saving the settings. Reboot and uninstall the MS ACPI battery drivers (see picture) in Device Manager and you should be OK. Don't open the laptop as that will void the Acer warranty.