Aspire 3 A315-33-C2C7 when I install the ram it doesn't want to boot How can I fix this?

JacovanZyl
JacovanZyl Member Posts: 7 New User
edited July 2023 in Aspire Laptops

I have an Acer Aspire 3 A315-33-C2C7 with 4GB DDR3L 1600 ram and I want to upgrade it to 8GB DDR3L 1600 ram but when I install the ram it doesn't want to boot the blue light goes on but the screen doesn't. How can I fix this? I tried installing it multiple times but still no luck.

[Edited the thread to add issue detail]

Answers

  • Always disconnect the battery before installing new ram. If the problem still occurs, reinstall the 4GB ram and update the bios to the latest version:
    1. Improve system performance.

    • Data:2019/07/04
    • Versão:1.09
    • Fornecedor:Acer
    • Tamanho:4.94 MB

    Download
    Afterwards, turn off the computer, disconnect the battery and install the 8GB ram.

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  • JacovanZyl
    JacovanZyl Member Posts: 7 New User

    Thank you I'll try that and get back to you.

  • JacovanZyl
    JacovanZyl Member Posts: 7 New User

    I tried what you said and still nothing. Should it be a specific brand of ram or should any ram work? Because the only brand I could get was Zeppelin.

  • Can you test the new memory on another computer? Sometimes the system takes a while to recognize the new ram memory. Even if the screen stays black, leave the computer on for a few minutes to see if the image is displayed.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JacovanZyl
    JacovanZyl Member Posts: 7 New User

    I did that and also nothing but I'll try it again. Thank you for your support this means the world to me. This is the first time that I struggle like this and I'm dumbstruck

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,248 Pathfinder

    @JacovanZyl can you post the picture of the old and the new RAM sticks up here?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • JacovanZyl
    JacovanZyl Member Posts: 7 New User

    Top = Front

    Bottom

  • JacovanZyl
    JacovanZyl Member Posts: 7 New User

    The ADATA is the old ram and the ZEPPELIN is the new ram

  • Can you test the new memory on another computer? 

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JacovanZyl
    JacovanZyl Member Posts: 7 New User

    I will try that this weekend when my mother in law comes over on her laptop