pinhole on acer nitro 5 I cant find the pinhole on it the model number is N20C1

bluemoon024
bluemoon024 Member Posts: 2 New User
edited July 2023 in Nitro Gaming

my acer nitro 5 laptop says critical battery and I cant find the pinhole on it the model number is N20C1

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,359 Trailblazer

    Open the back of the laptop and disconnect the battery cable from the Motherboard, close the back of laptop and plug-in the power adapter, if you can boot without the battery you need to replace the battery.

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,680 Trailblazer

    Hi @bluemoon024 not all models have a reset pin for the battery, in some cases the reset button is internal and requires opening the equipment, when the equipment does not have this internal button either, the battery must be physically disconnected.
    You may also have the possibility of battery reset by key combination.

    Please tell me the model of your equipment, N20C1 does not help to find it, look at the lower sticker, it should be something similar to this:
    AN515-57

    Thank you.
    All the best.

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