AN515-55-54D0 only having 60hz max even though listing said there is a 120 hz for this model.

SGM2_12
SGM2_12 Member Posts: 7

Tinkerer

It seems that the display is only connected to the intel graphics.

Answers

  • SGM2_12
    SGM2_12 Member Posts: 7

    Tinkerer

    Additional info:

    CPU: I5-10300H

    GPU: GTX 1650

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,685 Pathfinder

    @SGM2_12 120Hz display is an option for different models. Check on the display bezel to see if the sticker has either FullHD or 120Hz listed on it. FullHD is a 60Hz display.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • SGM2_12
    SGM2_12 Member Posts: 7

    Tinkerer

    @AnhEZ28 Well it does seem that it has the FullHD sticker listen on it but its pretty disappointing as when I bought it said it was a 120hz model.

  • SGM2_12
    SGM2_12 Member Posts: 7

    Tinkerer

    @AnhEZ28 This is what I mean

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,685 Pathfinder

    @SGM2_12 is these specs from the official Acer page or a retail store?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • SGM2_12
    SGM2_12 Member Posts: 7

    Tinkerer

    @AnhEZ28 These specs were from amazon under the "From the manufacturer" listing

  • Have you checked this setting yet?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SGM2_12
    SGM2_12 Member Posts: 7

    Tinkerer

    @egydiocoelho I have. And the 120 hz setting is still not there.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,685 Pathfinder

    @SGM2_12 seems like this is a false specification listing on the Amazon page. When searching for this model on the official Acer page, it just has a 60Hz screen.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • SGM2_12
    SGM2_12 Member Posts: 7

    Tinkerer

    @AnhEZ28 Strange, it seems that when I look for this model on the acer page it says that this model is packed with a 30 series GPU and a i7 processor also with 144hz but then when you go down the listing it gives the same exact specs I have and not even including how much hertz it has. Plus with every site I go on mentioning this model. All of them said "this model has a 120hz screen". I know I have the same exact model because it says the model name under the laptop being a AN515-55-54D0. I am guessing that the AN515-55-54D0 is a true mystery no?

  • The only way to unravel the mystery is to copy and paste the monitor's hardware id and then do a search on the panelook website:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)