A515-56 screen flicks black then comes back on after 2-3 sec

miraz519
miraz519 Member Posts: 1 New User
edited July 2023 in Aspire Laptops

I am using Aspire A515-56 (SN- NXA1GSI004XXXX)

My screen keeps flicking from working to a black screen for about 2-3 seconds then comes back on as though nothing happened.
I am running Windows 11 home single language
I already Upgraded my ram from 4gb to 20gb ddr 4 3200mhz and also upgraded ssd 250gb.
usually, I work on Chrome browser and open 6-8 tabs.
Please help its really bugging me now

I attached some screenshots to understand the problem
thanks

[Edited the content to hide sensitive information and to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,019 Trailblazer

    Do a Clean Boot https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd and check the box Base Video in MSconfig Boot tab also, click on Apply and reboot. If you don't have the Black screen problem it is probably the VGA driver that is bad. reboot open MSconfig.exe, uncheck minimum boot and enable all services but leave Base Video checked and reboot, if still no Black screen issues you need to uninstall both your display drivers in Safe mode with DDU:
    https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html Make sure you are online and internet is working, reboot and let Windows11 reinstall the iGPU and dGPU drivers.

  • I also advise checking the bios version:

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