My PC is not detecting my microphne on my headset. Nitro AN515-55

Koblotman
Koblotman Member Posts: 7 New User
in Gaming Accessories

I recently bought a new pair of hedpones with a detachable mic, (this was the first one than didn't use an usb to connect to the PC) specifically Lamax Hereos General1, and for some reason the mic is not being detected, I tried many different things like changing it to headphones with mic, but nothing seem to work. I know for a fact that there's nothing wrong with the headphone because the mic works fine on my phone and my xbox (also sorry for my PC being in a different language, but this is the place where the mic ikon should appear).

Snímek obrazovky 2023-07-17 194954.png

Best Answer

  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    Answer ✓

    It is not a separate item.

    Plug in your headset, select "headset" when prompted. If not prompted, go to realtek audio console to select "headset".

    Lightly tap your headset mic, this will move thus verifying that your headset mic works.

    s1.png

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Yeah, Realtek can be a pain sometimes in that way. It currently thinks the device you plugged into the port is headphones instead of a headset. It should have popped up a requestor the very first time you plugged them in to select what they were, and it's really easy to answer wrong since headset and headphones are so similar. Run the Realtek Audio Console and either have it forget the device or convert it to a headset.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Koblotman
    Koblotman Member Posts: 7 New User

    Thats the thing, I already told it it's a headset not just headphones. Also I couldn't find the option to forget the device, but thanks for the tip

  • Koblotman
    Koblotman Member Posts: 7 New User

    Here's a screenshot

    Screenshot 2023-07-18 161417.png

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    Hello! Have you tested the headset on another computer? Have you already uninstalled and reinstalled realtek audio console?

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  • Koblotman
    Koblotman Member Posts: 7 New User

    No I didn't try it on another computer, but I tried it on my phone and it worked perfectly fine. Yes I did delete the consele and redownloaded it from the acer website, for my spesific PC model

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    OK, there are two types of headset connectors, with mic and ground switched between them.

    image.png

    It shouldn't make much of a difference, but it might, if yours isn't the right type.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Koblotman
    Koblotman Member Posts: 7 New User

    But.. shouldn't that also effect other devices like phones and consoles?

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    It depends on the phone or console… If they match the plug they will work, if they don't care about polarity they should work. If they do care then the mic won't function.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Koblotman
    Koblotman Member Posts: 7 New User

    Do you have any ideas, where can I find what plug and connecter I have? Cause I can't seem to find it in the manual for my hedset nor for my computer.

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    The Nitro uses an OMTP, so the Nokia type. Is your headset an Apple product?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Koblotman
    Koblotman Member Posts: 7 New User
    edited July 2023

    No, the headset is from lamax, it is not an apple product.

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Which model? They might have both types available, or an adapter to change from one to the other.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    Answer ✓

    It is not a separate item.

    Plug in your headset, select "headset" when prompted. If not prompted, go to realtek audio console to select "headset".

    Lightly tap your headset mic, this will move thus verifying that your headset mic works.

    s1.png

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