Why does it always say Freesync Premium Off on my x27u, even though I turn on Freesync and G-sync?

tombox
tombox Member Posts: 1 New User
edited July 2023 in Predator Monitors

Acer support wanted to warranty this in, but I'm considering just returning this. Before I do, why does Freesync Premium always say off, even though I turn on Freesync on the monitor and G-sync in Nvidia Control Panel?

Even though the monitor itself says Freesying premium off, turning everything on seems to enable g-sync, according to g-sync pendulum demo. It's just on the monitor menu it always says it's off.

Is this a defect, should I return this, or can this be fixed via software update?

Answers

  • Emil96
    Emil96 Member Posts: 1 New User

    Hi, i have the same issue and im kinda lost because i can´t find anything about it except this post. Did you manage to fix it or did you send it back?

  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Freesync and G-Sync are different things. Which is used is dependent on the GPU. Freesync is for AMD GPUs and G-Sync is for Nvidia GPUs. If you are using G-Sync you much have an Nvidia GPU, so there is no Freesync premium.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.