Acer spin cp713-2w-5874 black screen this is an easy fix or something I will have to send in.

philodendron

The screen went black miduse.
I have booked up to HDMI and that is working.
The camera is also working..
Unfortunately I am not within warranty as I have owned this for a little over 2 years at this point.
I wonder if this is an easy fix or something I will have to send in, and if it would be worth to even fix!

[Edited the thread to add issue detail]

JackE

You should try to re-seat the video/cam cable connectors at the mainboard and base of the screen at least a half-dozen or so times to help clean the connector contacts.

If the screen still remains black in Windows and trying to use the camea, the video/cam cable probably needs to be replaced due to cracks and breaks in the wires or traces that happen in the hinge area from wear and tear of opening and closing the lid screen too much. Google search the keywords CP713-2w & lcd cable for vendors who ship to your location. Should be about $25usd for a new replacement.

billsey

When the error is present, try shining a flashlight on the screen from an angle. If you can see faint images of the normal display then likely the backlight has failed and the screen needs to be replaced. Most often it's the cable that runs between the display and the motherboard as Jack suggests.