Aspire 5After BOSD now laptop won't boot Not black screen no light no nothing.

Senn
Senn Member Posts: 3 New User
edited July 2023 in Aspire Laptops

I have a Aspire 5, first BOSD says "kmode exception not handled" so I waited for the loading to reach 100% then I forced shutdown my laptop then tried to turn on and it won't booth so I shut it down again and after turning it on ot boots up just fine then after just 2 mins the second BOSD, which says "system service exception", then it the screen starts glitching and I panicked so I forced shutdown it. Now I've tried to turn it on again it doesn't not boot. The keyboard lights up but the screen won't show any sign of light. It's freaking black. Not black screen no light no nothing. I AM A BROKE COLLEGE KID AND I NEED HELP.

[Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,865 Trailblazer

    It might be helpful if you could reveal your full A5 model number. There are dozens of A5 models. For example A515-56?

    Do you see an Acer logo screen on startup?

    If not, what happens if you press FN+F6 to try to turn the screen on?

    If nothing, what happens when you HDMI out to a TV set and press FN+F5 to try to turn the TV screen on.?

    Jack E/NJ