Track pad sunken on one side

ACam
ACam Member Posts: 1 New User

When I first got my acer switch the track pad was sunken on one side. it’s hard to click things because of it. I sent in my laptop for repair through acer, paid for shipping. And it came back in one day with a slip saying they fixed it but it is exactly the same and still sunken. Called acer support and they just suggested sending it in again in hopes they fix it the second time. Has anyone else had this issue?

Answers

  • JackE
    JackE ACE Posts: 44,888 Trailblazer

    Sometimes happens if the battery pack is swelling on opposite side or not positioned well. If it's still under warranty, you should send in back. However, if no tamper seals covering screws or joints are broken, you could take it to a local shop for evaluation and cost estimate. Might be cheaper than shipping it back.

    Jack E/NJ