Help with RAM in AN515-44 Or just put a die on 16 GB and remove it on 8?

Romkola45
Romkola45 Member Posts: 26 Troubleshooter
edited June 2023 in Nitro Gaming

Hello, I have AN515-44, I bought Kingston ValueRAM 16 GB 3200 MT/s DDR4 Non-ECC CL22 SODIMM 2Rx8 1.2 V KVR32S22D8/16. And I missed that this is the price for 1 die, and not for 2. And now the question is, how do you think I should do a return or insert a die along with a die of RAM 8 + 16 = 24 GB. Or just put a die on 16 GB and remove it on 8?

[Edited the thread to add model name to the title and issue detail]

Best Answer

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,499 Trailblazer
    Answer ✓

    Hi @Romkola45 waiting for more answers that have a different experience about this combination of 8+16, according to the service manual, this combination is not supported, you would have to leave only the 16GB module.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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    • Pro bono contributor, I do not work or speak on behalf of Acer
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Answers

  • Romkola45
    Romkola45 Member Posts: 26 Troubleshooter

    Name of the factory RAM : DIMM2: Kingston ACR32D4S2S1ME-8

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,499 Trailblazer
    Answer ✓

    Hi @Romkola45 waiting for more answers that have a different experience about this combination of 8+16, according to the service manual, this combination is not supported, you would have to leave only the 16GB module.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Romkola45
    Romkola45 Member Posts: 26 Troubleshooter
    edited June 2023

    Sorry for the off-topic question, but where can I get such a Service Guide for my laptop model?

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,499 Trailblazer

    No problem for the question, I can see the manual on Acer, but it is not publicly accessible.

    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)