acer aspire a315-21 Turning off without any notification

Mayurresh
Mayurresh Member Posts: 64 Enthusiast WiFi Icon
edited June 2023 in Aspire Laptops

My acer aspire a315-21 series pc turn off randomly
there are no issues with the software because it randomly turnoff at the bios checkup
how can i solve tis error

[Edited the thread to add model name]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,027 Trailblazer
    edited June 2023

    Try the Aspire A315-21 - Emergency reset for this laptop first from the guide below:

    If the above doesn't work, then do a Hard Reset by undoing the back cover and taking the main battery out and take the bios button battery out and ram (if you have 2x ram modules, only reconnect 1x ram module and test the ram moules out if they are faulty) leave all components disconnected for about 15min and then reconnect all components back again, then reboot the laptop, as this resets the IO and bios chips that control the on/off functions of your laptop and should fix any abnormalities with your laptop switching off prematurely. If this does not fix your laptop from turning off, then you have an internal circuitry component issue at the laptops power stages that is shortening out, which needs to be diagnosed by an experienced technician that has the proper tools.

  • Mayurresh
    Mayurresh Member Posts: 64 Enthusiast WiFi Icon

    I also tried it

  • Mayurresh
    Mayurresh Member Posts: 64 Enthusiast WiFi Icon

    If this computer model support either NVMe SSD

    or M.2 SSD

  • Puraw
    Puraw ACE, Member Posts: 13,035 Trailblazer

    The first thing that comes to mind is a bad HDD or RAM, check if you can enter BIOS with the F2 key and if the HDD0 is detected in BIOS. After disconnecting the battery cable from the motherboard try reseating the DDR4 module in the slot.

  • Mayurresh
    Mayurresh Member Posts: 64 Enthusiast WiFi Icon

    Ok
    Thankyou
    I hope it will solve

  • Mayurresh
    Mayurresh Member Posts: 64 Enthusiast WiFi Icon

    ??
    What abot this

  • SureCanDoComputers
    SureCanDoComputers Member Posts: 6

    Tinkerer

    It could be overheating, give it a clean inside if possible.