Does anyone else have a Aspire 3 laptop where the plastic casing has cracked in many places?

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G2019
G2019 Member Posts: 4 New User

And if so where did you get replacement parts? I need the display casing and the base machine casing replacements.

Thanks

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  • billsey
    billsey ACE Posts: 31,962 Trailblazer
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    We are going to need more info… Which Aspire 3 laptop do you have? Your full model number is usually on the same sticker as your serial number, it should look something like A3xx-xxx-xxxx. If it's one of the models that was available in different colors, which color is yours? While locale is it setup for? Many models have the keyboard integrated into the top case and different locales use different keyboards.

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  • G2019
    G2019 Member Posts: 4 New User
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    Thanks for the reply - it is a model A316-42-R2D9, it is black, bought in Canada from Best Buy, it has a standard North American keypad look, and the top case has individual openings for each key.

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  • G2019
    G2019 Member Posts: 4 New User
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    Unfortunately it is out of warranty, 2019.

  • G2019
    G2019 Member Posts: 4 New User
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    And thanks for the info.

  • billsey
    billsey ACE Posts: 31,962 Trailblazer
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    Okay, the top case is either a 6B.HF8N2.001 (US/International keyboard) or 6B.HF8N2.011 (US International w/ Canadian French). The base is 60.HF4N2.001. Search on those numbers, but also look at the cost of a used system on the secondary market. You might find it's cheaper to get a full replacement used vs. replacing just the parts new. At four years old I wouldn't be at all surprised if that is the case…

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