Acer Predator G9-592 Charging via Thunderbolt ? or the compatibility between the laptop and docks ?

Dragos_Cezar123 Member Posts: 1 Newbie
edited June 6 in Predator Laptops


I have a an Acer Predator G9-592 gaming laptop that i am trying to charge through thunderbolt 3 port with the help of a Dell dock (model: WD19TB). Although i can use some of the dock functionalities (usb ports, network), the charging part does not work. Where can I find more information about the charging requirements for the thunderbolt port or the compatibility between the laptop and docks ?

Any information is welcome !

Thank you,


[Edited the thread to add model name to the title and issue detail]

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