Acer Monitor Half Screen Dimmer It went back to normal and now the issue as return again.

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blossomxo
blossomxo Member Posts: 1 New User
edited May 2023 in Monitors

I've experienced this problem when I first setup my monitor and was able to fix the issue with the help of support. I unplugged the monitor from any power source and held the power button down for 30 seconds before plugging it back up. It went back to normal and now the issue as return again but for some reason after doing the 30 second hold it doesn't go away.

Is there another issue that it could be before I go through the tedious part of shipping my monitor to acer for repair?

[Edited the thread to add issue detail]

Answers

  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    It looks like an issue with the drivers for the backlights. Fixing that really does require a return to the service center.

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