Blue Screen Loop A315-32-C770

patrick2010
patrick2010 Member Posts: 1 New User
edited May 2023 in Aspire Laptops

Hey, I am using a Acer Aspire 3 A315-32-C770 Model NO. N17Q2. SNID: XXXX

I am have the Blue Screen error. The start up repair is not fixing it. Any suggests on how to fix it?

[Edited the thread to add model name to the title and to hide sensitive information]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,042 Trailblazer

    You need to break that repair loop. Force system shutdown with the power button and reboot, right after the Acer logo press Alt+F10 and that will give you a different Blue Screen with the Troubleshoot menu. Navigate to "System Restore to an earlier point" or select "Reset this PC without losing your files". If you want to try to repair the system, you can select Restart>F4 or 4>Safe Mode. In safe mode you can uninstall rogue drivers with Device Manager, disable services and Startup apps with MSconfig (Windows key+R) and run the Command Prompt to repair the boot sector on your drive.