Acer aspire 3 Not turning on

Rimsha27
Rimsha27 Member Posts: 3 New User
edited May 2023 in Aspire Laptops

I have Acer aspire 3.it is not turning on .

I try to battery reset but it not turning

[Edited the thread to add model name]

Best Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer
    Answer ✓

    Hi @Rimsha27 can you please tell us the exact model of the Aspire and the version of Windows installed?
    Does it not turn on with the power adapter installed?

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Puraw
    Puraw ACE, Member Posts: 12,995 Trailblazer
    Answer ✓

    Unplug the adapter, open the back of your laptop and disconnect the battery cable from the motherboard, press the power button for 2 minutes continuously (don't toggle), open the clamp/hasp on the DDR4 (RAM) and remove the DDR4 module, clean the contacts with a soft rubber pencil eraser. Put the DDR4 back in the slot and push down the hasp till you hear a loud click to lock the DDR4 module again. Don't yet reconnect the battery but close the back (without screws) and plug in the power adapter to see if your laptop will start without a battery. If that works reconnect the battery and try to boot first with the battery only, then plugged in.

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer
    Answer ✓

    Hi @Rimsha27 can you please tell us the exact model of the Aspire and the version of Windows installed?
    Does it not turn on with the power adapter installed?

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Puraw
    Puraw ACE, Member Posts: 12,995 Trailblazer
    Answer ✓

    Unplug the adapter, open the back of your laptop and disconnect the battery cable from the motherboard, press the power button for 2 minutes continuously (don't toggle), open the clamp/hasp on the DDR4 (RAM) and remove the DDR4 module, clean the contacts with a soft rubber pencil eraser. Put the DDR4 back in the slot and push down the hasp till you hear a loud click to lock the DDR4 module again. Don't yet reconnect the battery but close the back (without screws) and plug in the power adapter to see if your laptop will start without a battery. If that works reconnect the battery and try to boot first with the battery only, then plugged in.

  • Rimsha27
    Rimsha27 Member Posts: 3 New User

    When battery disconnect it on but after connecting battery it's not turning

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,314 Trailblazer

    @Rimsha27 I'm sorry but I don't quite understand the problem, can you comment again what exactly happens?

    Thank you so much.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • Freckles245
    Freckles245 Member Posts: 1 New User

    Hi

    I have an Acer Aspire 3 .

    Out of the blue my laptop shut down I didn't notice it wasn't charging . I checked the charger was connected properly and it was . The laptop won't charge at all and its completely dead . The blue light doesn't come on when the charger is connected . I have also tried a different outlet and also another charger .. still no power.

    Any help would be appreciated.

  • Hi @Freckles245 this thread is from May 2022, so that your question can have better visibility and get more answers, please open a new thread.

    Thank you.
    All the best.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)