Case Cracks for Nitro 5 suffered from cracks on the sides of my screen and the side of my keyboard.

mikatchuS
mikatchuS Member Posts: 1 New User
edited May 2023 in Nitro Gaming

Hello,

My Nitro 5 laptop's suffered from cracks on the sides of my screen and the side of my keyboard. Although it doesn't affect the laptop performance at all (screen and keyboard are still fine), I'm afraid it can become more damaged in the future. Is there anyway I can have the case replaced?

[Edited the thread to add model name]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,839 Trailblazer

    What is the Nitro 5 model number, as if its under warranty it could be covered but, cracks in any place except around the hinge areas of the top and bottom case(s) where cracks do appear and are common, could be considered suspicious, when it comes to users saying what you have said (don't get me wrong) your case might be 100% legitimate but Acer has to look at the cracks more closely, This is ONLY my opinion, get into contact with Acer in your area and let them inspect your Nitro 5 laptop broken top and bottom case and see what they say?