Acer Nitro 5 AN515-55 Nvidia GPU in display adapters is greyed out in Device Manager

hacmi18
hacmi18 Member Posts: 1 New User
edited May 2023 in Nitro Gaming

So I'm on a laptop (Acer Nitro 5 (AN515-55)) and recently I found out that when I plug in an HDMI cable, the screen doesn't turn on and when I go into the device manager, under Device Adapters, the NVIDIA graphics card that I have (Geforce GTX 1650 Ti) is greyed out and I can't do anything to get it back. Although after more than 9ish hours, it seems to be back and working again when I boot the laptop back up but then after around a minute or so, the laptop instantly goes black and it crashes and forces a restart. After the restart, my laptop reverts back to the Intel(R) UHD Graphics for some reason and I can't find a way to get back to my NVIDIA graphics card.

My Laptop Specifications are:

ACER NITRO 5 (AN515-55)

Windows 10 64bit

Intel i5 10th gen

Nvidia Geforce GTX 1650 ti

8GB of RAM

I have tried
Uninstalling and deleting
Shutting down and restarting
Bios update
Resetting Bios to default
Changing HDMI cables
Changing monitors
Reinstalling Geforce Experience
Reinstalling the driver/updating the driver
Please help, I've been trying this for three days with nothing changing.

[Edited the thread to add model name]

Answers