Spin Chromebook CP713-2W does not power on. Blue light blinks once. Does power on without battery...

JamesZ
JamesZ Member Posts: 2 New User
in Chromebooks

Out of nowhere, my Spin Chromebook CP713-2W stopped powering on after charging.

I left it overnight to charge, the power led is steady orange the next day. I have tried reset by holding refresh and power keys. After holding the keys, the power LED blinks blue only once after trying to power on.

I disconnected the battery to see if it would power on. I did power on and seemed normal. Reconected batter and it will not power on.

No blinking orange lights when plugged in. No blue/orange lights when plugged in.

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @JamesZ

    I understand you say "I disconnected the battery to see if it would power on. I did power on and seemed normal. Reconected battery and it will not power on."

    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger , battery if possible. It might also be the issue with battery. You might have to replace the battery and check it.    

    I think battery might have gone bad. You might have to replace the battery , charger and check it. Please follow the steps given below to repair the battery.

    So it's likely the battery meter needs to be recalibrated. If your AcerCareCenter does not have the option to calibrate the battery meter, follow these directions

    1. With the laptop turned off, connect the AC adapter and wait for the battery charge LED to turn from solid orange to solid blue.
    2. Turn the machine back on.
    3. Disconnect the AC adapter.
    4. Use battery power until the battery-low warning appears.
    5. Reconnect the AC adapter and fully charge the battery again.
    6. Follow these steps again until the battery has been charged and discharged three times.

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  • JamesZ
    JamesZ Member Posts: 2 New User

    Thank you for your time. I cannot follow your directions. Like I mentioned in the original post. The light never turns from orange to blue when left to charge overnight with a proven effective charger. I have tried multiple outlets and multiple chargers. Original and aftermarket. The light never goes blue. Ive tried both USB-C ports.

  • Puraw
    Puraw ACE, Member Posts: 13,441 Trailblazer
    https://community.acer.com/en/discussion/comment/1197713#Comment_1197713

    Have a look at this link:

    https://www.technipages.com/fix-chromebook-battery-not-charging/

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