RUBBER CUP HELP now the rubber cup fell off and its super hard to press w.. any solutions?

BobSmithyhh
BobSmithyhh Member Posts: 21 Troubleshooter
edited April 2023 in Nitro Gaming

My rubber cup on the W key fell off… my W key key thing was already off, but the rubber cup was still there so i didnt mind, but now the rubber cup fell off and its super hard to press w.. any solutions? image of it:

[Edited  the  thread  to  add  issue detail]

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @BobSmithyhh

    It looks like a hardware issue. You might have to replace the key along with the rubber.

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

    Click on "Like" if you find my answer useful 

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  • BobSmithyhh
    BobSmithyhh Member Posts: 21 Troubleshooter

    I don't care about the actual key, I'm fine using the rubbercup. I want help on how to reinstall the rubber cup…

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @BobSmithyhh

    As a temporary solution, i suggest you to use a external usb keyboard. Please try to purchase the key with rubber from a nearby gaming store.

    Kindly go through the details from link given below

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • BobSmithyhh
    BobSmithyhh Member Posts: 21 Troubleshooter

    I want to remove a Rubber Cup from one of the keys on my keyboard that I don't use, how do I do this ?