Suiting docking station for Acer E5-575G-50KT

Stormshadow
Stormshadow Member Posts: 1 New User
edited April 2023 in Aspire Laptops

Hi,

I have 2 x G276HL monitors and want to connect them to my Acer E5-575G-50KT, so I bought the Acer Dockingstation USB Type-C Gen1 Dock it has 2 hdmi ports. But I have not been able to get it working. Do I have the wrong docking station, is my laptop to old or are the monitors the problem here? I also tried to connect my HP elitebook x360, didnt work.

Thx

[Edited  the  thread  to  add  model  name  to  the  title]

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    edited April 2023

    Do I have the wrong docking station,

    Probably yes. This is a passive dock that does not support video from data only USB ports. It only works with USB C ports that also support alternate mode video output

    Accordingly, you need an active USB to video signal converter or dock that works for data only ports. Other Acer users have reporter the following signal converters and docks work for data-only USB ports like yours.

    usb-2-video signal converters
    hdmi form factor


    https://www.amazon.com/Plugable-Monitors-Universal-Graphics-Thunderbolt/dp/B09R47RD5M/ref=asc_df_B09R47RD5M/?tag=hyprod-20&linkCode=df0&hvadid=583376942549&hvpos=&hvnetw=g&hvrand=13737961001509393452&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9004037&hvtargid=pla-1637844116543&psc=1
    https://www.amazon.com/gp/product/B00BPEV1XK/
    https://www.amazon.com/gp/product/B0811LTJ1H/ref=ox_sc_act_title_1?smid=A2Q675KK39AE01&psc=1
    https://i-tec.pro/en/produkt/u3dual4kdp-2/
    https://community.acer.com/en/discussion/comment/951662#Comment_951662
    https://www.amazon.co.uk/gp/product/B00BPEV1XK/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
    https://www.amazon.ca/gp/product/B00698ZUHK/ref=ppx_yo_dt_b_asin_image_o02_s00?ie=UTF8&psc=1
    https://www.startech.com/en-us/audio-video-products/usb32hdes
    https://smile.amazon.com/dp/B0725K1MHH?psc=1&ref=ppx_yo2ov_dt_b_product_details

    dock converters


    https://www.amazon.com/WAVLINK-Universal-DisplayPort-2xDisplay-Ethernet/dp/B08G1H7ZGJ/ref=sr_1_1?crid=2WWKEJ8CPRUCP&keywords=wavlink+69dk5&qid=1654690060&sprefix=Wavlink+69DK5%2Caps%2C93&sr=8-1

    WAVLINK ‎UG69DK1 from amazon

    Jack E/NJ