I’ve tried to use the support site to get motherboard information and system information on an older laptop, but I’m not actually able to look this machine up through the site. When I enter the following information, I don’t find anything through the model or serial numbers. The SNID number brings up a totally unrelated computer (Aspire A315-56).
Ordered on 2/4/2013 through NewEgg.com
Manufacture Date: 10/31/2012
Model Number: V3-571G-9686
S/N: NXRZNAA003XXXXX
SNID: XXXX
My cooler/fan had stopped working and so I disassembled the computer and cleaned the fan. Having reassembled the computer, my machine will not boot (it was working before this, but no fan). The video card does not seem to produce any output to the built-in monitor or to an external monitor. The motherboard powers up and LED 5 (power indicator) does light up. If the laptop battery is installed, the charging light also comes on. The fan spins. No beep from the internal speaker, no video output.
Any ideas of what to try next?
What documentation can you point me to for this specific make/model?
Sincerely,
SyQuest
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