V3-571G-9686 Won’t Boot (no video signal?)

SyQuest
SyQuest Member Posts: 1 New User
edited April 2023 in Aspire Laptops

I’ve tried to use the support site to get motherboard information and system information on an older laptop, but I’m not actually able to look this machine up through the site. When I enter the following information, I don’t find anything through the model or serial numbers. The SNID number brings up a totally unrelated computer (Aspire A315-56).

Ordered on 2/4/2013 through NewEgg.com

Manufacture Date: 10/31/2012

Model Number: V3-571G-9686

S/N: NXRZNAA003XXXXX

SNID: XXXX

My cooler/fan had stopped working and so I disassembled the computer and cleaned the fan. Having reassembled the computer, my machine will not boot (it was working before this, but no fan). The video card does not seem to produce any output to the built-in monitor or to an external monitor. The motherboard powers up and LED 5 (power indicator) does light up. If the laptop battery is installed, the charging light also comes on. The fan spins. No beep from the internal speaker, no video output.


Any ideas of what to try next?
What documentation can you point me to for this specific make/model?

Sincerely,

SyQuest

[Edited the content to hide sensitive information]

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @SyQuest

    I understand you say "I disassembled the computer and cleaned the fan. Having reassembled the computer, my machine will not boot. "

    I think you might have to re- assemble it one more time. Try to reseat the components once again and check it. There might be slight loose connection while connecting the components earlier.

    I am really sorry for the inconvenience..   Let us do the basic steps first..

    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
     
    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

    Connect all the cables back and restart the computer.  

    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
     
    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

    Try windows x 
    go to device manager 
    expand Battery
    right click on all the items below battery – uninstall 
    Restart the computer 
     
    It should work fine.. 

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