How to fix screen flickering/shaking up and down frequently?

towshii
towshii Member Posts: 11

Tinkerer

I tried the driver update solution, even installed AMD adrenaline, update the GeForce driver and the AMD Radeon driver but it still occurs. Could this be a screen problem or a GPU problem? Please help.

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @towshii

    We need to determine whether it is a hardware or software issue..   Turn off the computer.   Tap f2 key ( for laptops and del key for Desktops ) while turning on the computer if it is connected to laptop.    If the monitor is connected to desktop tap del while turning on the computer.    It will go to bios.   Please stay on the bios screen for 30 mins.    If the display is looking good on bios then it is a software issue.   If the display is not looking good on the bios screen then it is a hardware issue.   
     
    If it is a software issue try the following the steps..
     
    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 

    It should work fine.. 

    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 
     
    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @towshii

    If it is a hardware issue..

    If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

    If it is out of warranty, please contact local store or

    Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

    Additional info to contact Acer Store:  Please visit the website - support.acer.com - chose your country - click on shop.   You can buy desktop, laptop, monitor and accessories.  Alternatively,  on the top right corner you can find the phone no to contact Acer store.   For the parts which are not available on Acer store, you have to contact local store.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Emma_
    Emma_ Moderator, Member Posts: 226 Moderator

    Hello!!

    @towshii

    1. Change the screen refresh rate.
    2. Update or delete incompatible apps.
    3. Update your graphics driver.

    check given link:

    https://community.acer.com/en/kb/articles/14953-how-to-stop-your-screen-from-glitching

    Regards,

    LunaNova14