Help - Force reinstall ChromeOS on Acer Spin 13 CP713-1WN

I am losing my mind and, as you all probably know, acer support on second-hand/off-warranty items is a scam.

I bought a second hand Acer Spin 13, it had Windows 11 on it and it doesn't support the Wacom Pen, at least I cant seam to find a way to get it to work.

Since I have also never had/used a ChromeOS device, I figured I would just reinstall ChromeOS.

I used ChromBook Recovery Utility to create recovery USB, insert, restart, hit ESC and choose to boot from USB, pops up a grub boot loader, with 5 options: 2 appear to be the Windows Boot EFI records, and 2 are supposed to be "approved" images, and the 5th is some sort of optional USB boot that does nothing.

All the first 4 options go to a blank screen with a still curser in the upper left corner and do nothing except heat up the processor and the fan doesn't spin so the longest I've waited is about 15 min, the 5th gives a "couldn't find boot device, press any key to continue" error, and returns to the first menu.

I have succesfully installed Garuda Linux instead of Windows. But I would still like to return it CheomeOS for the pen support.

Thanks In advance for the assistance.

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billsey

My guess is the original owner did some hacking to the EFI images in order to get Windows running on the device, which wasn't designed with Windows in mind. Try wiping the drive completely, even if it means doing the wipe from a Windows install image, so there are no partitions at all, then try the ChromOS recovery and let it create the EFI images it wants.

JesseJ80

Thanks that what I suspeced too.. but I can't ifnd anything on how it may have been done, and by extension, how to un-do it.

I have gotten it to give me the Chromium splash screen by trying to install a the generic ChromeOS, and at least the fan spins now. Leaving it now though, it appears to shut off or go to sleep after about 5 min and is unresponsive. Last night I left it for about 2 hours and it never came back on. holding the power button to force it off, or holding ESC+refresh and and pudhing the power.