HOW DO I GET THE INSTRUCTIONS FOR A 11C731T TOUCH

alex4849
alex4849 Member Posts: 1 New User

IVE TRIED TYPING IN THE NUMBERS ON THE BACK (200040987-00781 & NX.GM9AA.003 &ACCB0070-CS ) NO LUCK AT ALL

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited April 2023

    @alex4849

    Kindly go through the details from the link given below - Go to documents - check the user manual

    https://www.acer.com/us-en/support?search=NX.GM9AA.003;NX.GM9AA.003;C731T&filter=global_download

    Kindly go through the details captured from service manual

    Pict 1

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    edited April 2023

    @alex4849

    If you are facing any issues on your touchpad..

    We need to do a power wash on your chrome book.Restart the chromebook.
    On the login screen please don’t type the password.
    Hold the Ctrl key + shift key + alt key on keyboard and then press the letter r once
    It will show “Reset this pc”
    Click on power wash and continue..
    Please understand it will clear the local and user settings..
    Please complete the final setup..
    Connnect to wifi and type the wifi password
    Login to chromebook with your regular password
    It should work fine ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @alex4849

    Kindly follow the details from the link given below.    It will show you how to perform a hard reset. 

    https://community.acer.com/en/kb/articles/496-reinstall-powerwash-the-chrome-os

    Once the hard reset is completed try to check whether it is working fine by connecting to wireless.     If it is not connecting to a wifi at your home please try to connect to a wifi in a different place or try to go to a hot spot and try to connect to a different wifi and check. 

    Now check the touchpad. It should work fine.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    You have a C731T-C0X8 model in the C731T series. If you go to Acer's support site and enter C731T into the Drivers and Manuals section, then select the Documents tab you shojuld see the User Manual which will answer a lot of your quesitons. If there's anything that's not being answered by the manual let us know more specifics and we'll try and help.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.