I am having issues setting up the touch screen functionality on the T232HL monitor. I have attached all the relevant leads, including the USB one that came with the monitor (i.e. the one with a USB connection and the rectangular one that attaches to the monitor itself).
Firstly, the monitor is recognised by the system but Windows only recognises it as a generic PNP monitor. I already have another touch screen monitor attached and went through the PC Tablet Control Panel options but it fails to recognise the Acer monitor as a touch screen option, while the other monitor is recognised without issues.
Secondly, I thought that it might be a driver issue so I downloaded the drivers from the Acer website but there are no setup files in the zip file that I downloaded. There are two files called HCKX and two folders, one called T232 and the other Win 10. So, not finding any set up file, I then tried to see if I could get Windows to update the driver by going through the Control Panel, Device Manager, Monitor and then selecting the unzipped folder (beginning Monitor_Acer_2.0_W7x86….etc.) but it simply says that I have the relevant driver installed already - i.e. the generic one.
Thirdly, I have searched on the Acer forums already as well as via a browser search but most if not all suggest the above methods usually work.
So, my conclusion is that either I'm missing something re setting it up or I have an issue with, perhaps, the USB/rectangular connection cable that came with the monitor.
Any help would be much appreciated.
MikeT232HL
