Acer Swift SF314-43 Type-C Headset Support

Kaan333
Kaan333 Member Posts: 2 New User

Hello,

I am using Swift SF314-43 NX.AB1EY.006 and have very strange problem.

USB type C port supports 

-Display via Type c to hdmi connector, I have tested and it worked, I can connect two display both at the same time(1 type c, 1 hdmi)

-Charging, I have used Lenovo 45W adaptor, it also worked.

However, I can not use my huawei type C headset through type c port. 

I have type C to type A adaptor. If I connect the headset using this adaptor via type a port, it works but it does not work on type c port.

Do you have any idea why this happens? 

Thanks

Answers

  • billsey
    billsey ACE Posts: 31,679 Trailblazer

    Likely the headset isn't set as the default output or input device. Check in Sound settings. It's also possible the Realtek audio doesn't see it as a headset, when you first plug a device in it asks you what type, of you choose headphones instead of headset then sound playback will work but the mic will be disabled.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Kaan333
    Kaan333 Member Posts: 2 New User

    hi billsey,

    İt does not recognize it when i plug in type c port. Third picture belongs to type a adaptor version. When i plug in directly in type c port , it doesnt show like in third picture.