Acer Predator XB323QK USB hub can't wake up

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cheeful
cheeful Member Posts: 20

Tinkerer

Hi,

Connected the monitor to laptop via USB-C. Mouse and keyboarc connected to the monitor USB port.

When the monitor goes into sleep (PC sets to turn off monitor after 5 min), usign the mouse or the keyboard won't wake it up. I have to touch the laptop touchpad to wake it up.

Is ther any setting that can change this (Laptop has USB wakeup enabled).

Thanks

Answers

  • JackE
    JackE ACE Posts: 44,730 Trailblazer
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    »»Laptop has USB wakeup enabled»>

    What laptop do you have? Some wakeup USB settings only apply to USBA, not USBC ports, or vice-versa.

    Jack E/NJ

  • cheeful
    cheeful Member Posts: 20

    Tinkerer

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    Dell Latitude. The BIOS has USB wakeup enabled. Good point on C vs A. Not sure how to confirm this

  • JackE
    JackE ACE Posts: 44,730 Trailblazer
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    Check with Dell forums unless you have a USBC-to-USBA adapter to see how it responds to a mouse.

    Jack E/NJ